FAQ & Policies
Frequently Asked Questions & Service Policies
Frequently Asked Questions & Service Policies
Find answers to common questions about speech-language pathology services, telepractice, billing, and important policies below.
Speech-language therapy supports people with challenges in speech clarity, language comprehension and expression, voice quality, memory and cognition, social communication, and swallowing. Therapy is provided by a licensed speech-language pathologist (SLP).
No physician referral is required for private-pay clients. You can contact me directly to schedule an evaluation or therapy session.
All services are provided virtually via a secure, HIPAA-compliant telepractice platform. Clients must be physically located in the state of Massachusetts at the time of their session.
Yes—in many cases, virtual evaluations are possible and valid, as long as they meet ASHA's standards of care and are appropriate for the client's needs. I'll help determine whether a remote evaluation is the best fit.
Evaluation Fee: $200 per comprehensive virtual evaluation.
Individual sessions: $100 each (weekly, biweekly, or monthly)
Medicare accepted for eligible clients age 65+
The Social Group: $50/session (requires one individual session per month)
Private consults for dysphagia, second opinions, or plan-of-care clarification: $100/session
Invoices are sent immediately; autopay available; superbills available anytime upon request.
Medicare is accepted for eligible clients age 65 and older. Otherwise, SpeechbyCC is a private-pay practice and does not bill insurance directly. I can provide a superbill (an itemized receipt) upon request, which you may submit to your insurance for potential out-of-network reimbursement.
SpeechbyCC focuses on older teens (14+), adults, and older adults. Pediatric cases are handled on a case-by-case basis—I'm happy to provide referrals to pediatric-focused SLPs if needed.
You're welcome to schedule a free 15-minute consultation to discuss your needs. This is a great way to learn more, ask questions, and see if I'm a good match before committing to a full session.
SpeechbyCC services are only available to clients who are physically located in Massachusetts at the time of each session. Catherine Christianson, M.S., CCC-SLP is licensed to practice in Massachusetts (License #SLP100914) and is certified by the American Speech-Language-Hearing Association (ASHA).
I cannot serve clients located outside of Massachusetts—even temporarily—unless explicitly licensed in that state.
All services are delivered using secure, HIPAA-compliant platforms to ensure the confidentiality and privacy of your sessions and information. Any shared documents, assessments, or personal information are handled with professional care.
I kindly ask for at least 24 hours' notice for cancellations or rescheduling. Sessions cancelled with less than 24 hours' notice will be charged a small fee, except in cases of emergency.
I will always do my best to accommodate schedule changes when possible.
Invoices are sent immediately based on sessions. Payment is due upon receipt via the payment methods listed in your invoice.
Clients are expected to be present, engaged, and in a distraction-free environment during their sessions. If technical difficulties occur, I will make reasonable efforts to reschedule or complete the session within the scheduled time.
Therapy may be recommended to pause or discontinue if:
I'm happy to help! Reach out anytime: